Satyah Shop was founded with the intention of spreading well-being, balance, and positive energy through products that nourish the body, mind, and spirit. We work with partners who share the same values: awareness, quality, and love for what they do. Yes, shopping with us is completely safe. Our website uses a secure connection (SSL) and reliable payment systems. Your data is protected, so you can shop with peace of mind and confidence.
🌿 How do the products get to me?
Most Satyah Shop products are shipped directly by our partners and suppliers—a model that allows us to offer you a diverse and unique selection. Delivery times may vary, but shipping usually takes between 3 and 5 business days.
In the case of products produced and shipped by Satyah Shop - such as Handmade Mandalas - we guarantee that they will be delivered to your address within a maximum of 5 days, from Portugal.
🌺How do I track my order?
Once your purchase is confirmed, you'll receive an email with all the details. When the product is shipped, you'll also receive a tracking code to track your order's progress—until it arrives at your doorstep with good vibes.
🌿What if something doesn't go as expected?
If your order is delayed or does not arrive on time, please contact us at satyah.shop@gmail.com We will monitor everything carefully and find the best solution for you.
🌺Can I return a product? What if the product arrives defective?
Yes. If you change your mind or the product isn't exactly what you expected, you can return it within 14 days of receiving it , as long as it's in perfect condition and in its original packaging. Just send us an email and we'll guide you through the process.
If you receive a damaged item, please send us a photo and contact us. We'll arrange a replacement or refund, ensuring you receive the item you chose with the correct energy.
