🌸 What is Satyah Shop? Is it safe to buy from them?

Satyah Shop was born with the intention of spreading well-being, balance, and positive energy through products that nourish the body, mind, and spirit. We work with partners who share the same values: awareness, quality, and love for what they do.
Yes, it is completely safe to buy from us. Our website uses a secure connection (SSL) and reliable payment systems. Your data is protected, so you can shop with peace of mind and confidence.

🌿 How do the products reach me?

Most products at Satyah Shop are shipped directly by our partners and suppliers — a model that allows us to offer you a varied and special selection. In this case, the delivery time may vary, but shipping takes between 3 and 5 business days. For products produced and shipped by Satyah Shop — such as Handmade Mandalas — we guarantee they will arrive at your address within a maximum of 5 days from Portugal.

🌺How do I track my order?

Once your purchase is confirmed, you will receive an email with all the details. When the product is shipped, you will also receive a tracking code to follow your order's journey—until it arrives safely at your home.

🌿What if something doesn't go as expected?

If your order is delayed or does not arrive on time, please contact us via email at satyah.shop@gmail.com.
We will monitor everything closely and find the best solution for you.

🌺Can I return a product? What if the product arrives damaged?

Yes. If you change your mind or the product isn't exactly what you expected, you can return it within 14 days of receiving it , provided it's in perfect condition and in its original packaging. Just send us an email and we'll guide you through the process very carefully.

If you receive a damaged item, please send us a photo and contact us. We will take care of the exchange or refund, ensuring you receive what you chose with the right energy.

Trust your own energy. 🌙